Wholesale Policies
Minimum Order Quantity
A minimum opening order of $250 is required.
Payment
We accept all major credit cards (AMEX, M/C, Visa, Discover), T/T, and Paypal. All payments will be collected at the time of purchase.
Selling our Items
All products may not be sold or advertised on any website for less than the prices listed on our website. Products sold in stores must be sold at MSRP. Discounts for sale under retail are only allowed if the stock remains post-season. Essential oils cannot be re-sold to other wholesalers for retail purposes & cannot be sold online or in-store to wholesale or discount outlets.
Returns/Exchanges
Learn more about Return Policy: Click Here
Returned Mail
If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.
Lost/Damaged by Post Office
If your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us.
Damaged Items/Order Errors
Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.
Please notify us within 5 business days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.
Damaged Replacements
Once we have been notified of any damaged items you have received, we will work with you to get them corrected. Please note: we cannot extend any discounts to you should you decide to sell damaged items at a discount.
Discounts
At times, we will promote items for a percentage off or a reduced shipping rate to our retail customers. These offers do NOT apply to wholesale orders. Coupon Codes for these offers cannot be used by a wholesale customer.
Violation of Wholesale Policies
Violation of any Aromaeasy wholesale policy will result in account termination.
FAQ
Using Our Pictures
Absolutely! You can use our pictures to promote products via your social media/online, but please do not alter the pictures in any way and link them to our social media outlets.
Reselling on Amazon Marketplace
Yes, you can. All products may not be sold or advertised on Amazon.com for less than the prices listed on our website.
International Shipping
Yes, we ship all international orders via DHL or FedEx Priority Mail International. International customers are responsible for any and all customs duties, taxes, and brokerage fees that their package may incur. Please allow 5 – 7 days delivery time. For many major markets, the actual number of days may vary based on origin and customs delays.
Renaming and Repackaging AromaEasy Products
Yes, you can rename and repackage our products to sell on your site or in your store. Please contact us for details.
Aroma Diffuser Warranty
We offer a 1-year warranty on our aroma diffusers.
Private Label Essential Oils
Learn more about Private Label: Click Here
Catalog Download
Click here to download our catalog.
If you have questions regarding our wholesale process & policies, please contact us.
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