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Dropshipping FAQ

How Does Drop Shipping Work?

Drop shipper:

—>Buyer—>Places order on your website—>Pays You

—>You/Seller—>Take your profit Margins & Forward the order

—>Send the order to us via API or .CSV file—>Make the order payment—> Your Job Ends here.

How to Integrate Shopify orders to AromaEasy ERP?

Please share a sub-account to Aromaeasy here

AromaEasy:

—>Process the order—>ship to your Customer.

Do I have to pay the supplier a membership fee too?

Yes, we will charge $19.99 USD /per month for dropshipping account one-time setup fees.

Can I get the high-quality images from Aromaeasy for dropshipping?

We can provide free high-quality Unique Pictures

Do I have to buy more than one product?

With dropshipping, you are not buying the products upfront. So it doesn’t matter the number of products that you list for sale. 

Do I have to pay for the product before I sell it?

We will be sending the product on your behalf to the end customer. You will pay for the product once a customer orders from you.

What is a drop ship fee?

A drop ship fee is also called a “handling” fee. This is the fee to pay to split apart cases and pack one product to send to your customer.

How much is the drop ship fee?

If there is a drop ship fee, they typically range from $1.00 to $5.00. Sometimes you will see a higher drop ship fee, which is understandable once you see the type of product that will be sent. Delicate products take more to pack and ship them, so the extra cost has to be charged in the drop ship fee.

The drop ship fee does not include the shipping cost of the product to the buyer. The shipping costs to customers are based on different countries and product weights, Click here to check the shipping cast details.

How do I get images of the dropshipped products for my website?

We will provide you with all the images that you will need to sell the product once you have setup an account with us.

Do you offer integration feature or software, API. CSV files or data feeds to list the products or make the ordering process automated?

Yes，We do offer data feeds to our ERP with Shopify. we can make the ordering process with. CSV files.

How do I know the product will still be in stock by the time I sell it?

We can share the real-time inventory with you.

Do I need a Tax ID to work with Aromaeasy.com

Yes! In order to work with any legitimate wholesale supplier, you need a tax ID. The tax ID is called a Sales & Use tax ID in most States. It can also be called a Seller’s Permit or Reseller Certificate. Check with your State’s Department of Revenue!

Do I need a Tax ID to work with drop shippers if I’m outside the US?

Anyone from anywhere can purchase access to our Membership and still get a lot of benefits! If you are interested in a specific country,  you are welcome to contact our support and we will check for you. Keep in mind, that since International rules differ from the US, there is no tax ID involved as you would need for the USA. So you will typically not need a tax ID in order to work with US wholesale suppliers. However, you will still need to obtain a registered business name and any other documentation required to prove you are a legitimate retailer. So you will need to check with your country or region to see what you need to show you are a genuine retailer. 

Do I need a Tax ID to work with us if I’m only planning to sell on eBay or Amazon?

Yes! In order to work with any genuine wholesale supplier, you need a tax ID. Please see your State’s Department of Revenue’s website for information about a sales & use tax ID.

Can I use my website as my registered business name?

Your website or online store is your store name. Business names can differ from your store name. But the important thing is to register with your state.

How do I get a tax ID?

Getting a tax ID is relatively easy for most states! Many states have registration forms online. Simply find your State’s Department of Revenue on a search engine, the site will have a .gov at the end of the URL. Search for: State Name Department of Revenue or Search: Getting a Tax ID in State Name.

Will you use my company information on the shipment to my customer?

Yes, we will send the product in your name

If I give my customer’s information to you, couldn’t you steal my customer from me and cut me out of the sale for any future purchases?

Our business is selling to retailers, not the end consumer. we have contracts you can sign that will state they will not market to your customers.

How are returns handled? Do my customers ship the products to me or the Aromaeasy?

Reason for return:

1. The product is damaged and /or defective. Free return to Aromaeasy or full refund.
2. The buyer ordered the wrong size / doesn’t like / no longer need. Your customers should return the products to you.

What is Blind Dropshipping?

Blind dropshipping is when we will use a return label that reads something like “Fulfillment Center” or “Shipper” as the business name.

What are the benefits of using a Dropshipper for my business?

No overhead is the first benefit. You are not storing and stocking the inventory, so there are no extra costs involved there. There are no extra costs for you to take the time to pack and ship the product. Dropshipping is also great for testing the product.

Did you make sure you are always in stock and ship products in a timely manner?

Hot lists are not to be trusted. If you are looking at a hot list, then thousands if not millions of other sellers are looking at that hot list too. That increases the competition on those products, and you can easily be driven out of that product marketplace.

What payment methods do you accept?

We accept all major credit cards (AMEX, M/C, Visa, Discover), T/T. Paypal.All payments will be collected at the time of purchase.

Which currency will I be charged in?

USD

Do you offer fast shipping?

Yes.

How can I track my package?

Tracking codes are provided on your orders, you can tracking on the Carrier website.

Is there a warranty?

One-Year Limited Warranty.

Can you make your products with your own branding?

Yes, you can.

How long it takes for the shipping?

You can have a brief understanding of the delivery time according to the following table.